To offer a safe and secure shopping experience, Remotes And Keys, a FL Corporation, hereafter referred to as Remotes And Keys, has established these online policies for any user, viewer, or buyer at www.remotesandkeys.com. The terms and conditions apply to the purchase and sale of products through www.remotesandkeys.com (referred to as the 'site'). By placing an order for such products you agree to be bound by and accept these terms and conditions. If you do not agree to these terms and conditions, you should not obtain products from this site. These terms and conditions are subject to change by Remotes And Keys (referred to as 'us' or 'we') without prior written notice at any time, in our sole discretion.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Remotes And Keys , or its suppliers and protected by U.S. and International copyright laws. All trademarks, service marks, and trade names are proprietary Remotes And Keys or www.remotesandkeys.com. All other trademarks not owned by Remotes And Keys or www.remotesandkeys.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Remotes And Keys or www.remotesandkeys.com. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of Remotes And Keys or www.remotesandkeys.com or its software suppliers and protected by U.S. and International copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is cancelled you will receive a prompt refund credit to your account. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. We may require additional verifications or information before accepting any order. Once you have placed an online, phone, or other type of order, you have entered into a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. If you need priority delivery then please contact us by phone for immediate attention. We make every effort to maintain the availability of our site. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.
We accept all major credit cards as well as Paypal payments. You represent and warrant that: (i) the credit card information you supply to us is true, correct and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any. All payments must be in United States currency. Current billing address and phone information must be included with every order. You agree to pay interest on all past-due sums at the highest rate allowed by law. We retain a security interest in the products and all proceeds thereof until the full purchase price (including taxes and additional charges) has been paid. Payment must be received by us prior to our acceptance of an order, unless otherwise agreed by us in writing. Prices and shipping cost are subject to change anytime because of exchange rates, changes in shipping costs, manufacturer price changes and other extenuating circumstances. If the billing and shipping address are different on an order, we'll send you an authorization form to complete and return to us before we process the order. If not received in 10 days the order will be cancelled.
ADVERTISING DISCLAIMER AND TRADEMARKS
The descriptions of products that are posted on our site are the representations of our suppliers. We are not responsible for the accuracy of such descriptions, nor are we responsible for typographical, pricing, product information, advertising or shipping errors. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card account in the amount of the charge. All trademarks and registered trademarks relating to products available through our site are the sole property of their respective owners. Photographs displayed on our site are courtesy of the respective manufacturers.
All products come with the warranty that is supplied directly by the manufacturer. We are not responsible for product failures or failures due to installation. We are not responsible for shipping costs other than due to our own mistake. Any item that is altered or changed from its original state without the consent of the manufacturer may not be returned and may not receive warranty support. The warranty of a product is facilitated by us; however we can only enforce the manufacturer’s decisions.
GOVERNING LAW AND STATUTE OF LIMITATIONS
This site is controlled by us from our offices within the State of Florida, United States. As each location has laws that may differ from those of Florida, by accessing this site, both of us agree that the statutes and laws of the State of Florida, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the United States District Court of Florida with respect to such matters. Any cause of action brought by you against us or our affiliates must be instituted within one year after the cause of action arises or be deemed forever waived and barred.
CHARGEBACK / DISPUTE
If you need to make a return for refund or exchange contact us within 30 days. In order to receive a refund you must return the product. By making a purchase on this website you agree to not do a chargeback or dispute without contacting us and returning the product first. You will contact us to start an RMA and receive instructions to send back for refund/exchange. If you have any questions please call us at (386) 586 - 3650.
PAYMENT GUARANTEE PROGRAM
Certain products feature a logo on the photo that says "Don't Pay Until It Works!" or "Payment Guarantee: We Won't Charge you until it works!" near the price on the product page. These products have the following special terms:
-When you place the order we will take an authorization but won’t charge your card!
-We will ship the item to you without capturing the payment!
-When you receive it, you will receive an email asking if you were able to use it successfully.
-If you click “Yes,” we will settle the order (capture the funds) and mark the order complete.
-If you click “No, I need tech support,” our technicians will contact you ASAP within one business day to provide assistance.
-If successful, we will settle the order (capture the funds) and mark the order complete.
-If unsuccessful, you will be provided a prepaid return label via email to send it back and not be charged at all.
-If you click “No, I don’t want support,” you will be provided a prepaid return label via email to send it back and not be charged at all as long as we receive it back within 1 week.
-If you don’t click one of the choices within 3 business days of the tracking number showing that you received the item, we will settle the order (capture the funds) and mark the order complete. Our normal terms apply afterward.